Automation Inside Sales Representative in Edmonton, Alberta

Westburne West, a division of Re el Canada Electrical Inc , is a leader in electrical product distribution, participating in the commercial, residential, industrial and institutional markets across Canada The Automation Inside Sales Representative is responsible for processing customer orders and supporting the e pediting on product delivery The incumbent is accountable for assessing the requirements of the job and ensuring stock availability as scheduled The Automation Inside Sales Representative is responsible for completing the order process that includes offering pricing terms according to established margins sourcing of additional products and generating SOP?s to accept the order He/She is also responsible for preparing quotes, offering product knowledge to customers and e pediting orders in a quick and effective manner He/She is responsible for promoting awareness of Rockwell Automation and associated products and systems Customer service and technical support are essential parts of this role The Automation Inside Sales Representative will have direct contact with all departments of Westburne, suppliers and customers They are responsible to assess the position requirements and effectively process inquiries and orders and to e pedite delivery of products to satisfy the needs of the customer & 61607 Assesses position responsibilities and verifies stock availability of orders Offers alternative non stock items depending on specifications Offers pricing terms in accordance with established margins and sources with e isting suppliers to obtain price and delivery terms for non stock items & 61607 Processes orders to completion and verifies with a generated computer SOP to ensure acceptance of the order Maintains a back up record of all customer orders produced Is a resource for pricing and cost books so as to provide accurate and efficient details to customers and staff & 61607 Prepares quotations and delivery info Recommends products and system configurations, provides software support and processes repairs & 61607 Offers product knowledge and info to customers and coordinates details of delivery according to scheduled times and commitment dates Requirements:& 61607 University or College diploma in Engineering or a min of 3 (3) years related e perience in the industry, or the equivalent combination of education and e perience & 61607 Expertise to read instructions and memorandums and interpret product specifications sheets & 61607 Expertise to write routine reports and correspondence to customers & 61607 Expertise to speak effectively over the telephone providing product knowledge and info & 61607 E cellent people skills, both verbal & written & 61607 Computer literacy proficient with all Ms office & 61607 Knowledge of Westburne AS400 Computer System an asset & 61607 Product knowledge of electrical supplies is an asset& 61607 E cellent management skills Apply for this position @ Or by Fa : (905) 507 1129Deadline: January 4, 2013Listing originally posted at

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Category:  Sales  |  Address:  Edmonton Alberta

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